Refund policy

Returns

While we hope you are delighted with your purchase, we understand that returns may occasionally be necessary. Our returns policy is designed with your satisfaction in mind.

If for any reason you are not completely happy with your purchase, you may request a return within 14 days of delivery. To be eligible, the item must be unused, in its original condition, and returned in the original packaging.

To initiate a return, please contact us via email. Our team will assist you through the process.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g. receiving a damaged or incorrect item). We recommend using a trackable and reliable shipping method.

Refunds

Once the returned item is received and inspected, we will process your refund to the original payment method. Please allow up to 30 days for the refund to be reflected in your account, depending on your payment provider.

Please note: Custom-made products are not eligible for return unless defective or damaged upon delivery.

Contact Us

If you have any questions about delivery or returns, feel free to reach out via email, or visit our website. Your satisfaction is our priority.